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Shipping Rates and Policies:
ADAdishwasher.com provides high quality and well-engineered dishwashing appliances. These units have a shipping weight about 92 lbs and are only shipped on freight trucks (i.e. they are too large for UPS/Fedex delivery). Freight deliveries are done by national or regional freight carriers. Depending upon your location, the shipping cost will be calculated (for the 48 contiguous states only).
When you receive the unit, if any freight damage is observed, you have the right to reject the shipment. Once you have signed for a shipment and received it, the freight companies allow for 10 days to report any hidden damage so that a claim can be filed. We will refund 80% of the amount excluding freight provided the machine is returned to us in brand new condition; in the original box. The cost of the freight for return will be paid by customers.
Email us at support@adadishwasher.com with any questions.